Accessibility Statement

Recovery Together is committed to making our website accessible, inclusive and usable for as many people as possible, including people with disability, psychosocial disability, neurodivergence, mental health conditions, cognitive differences, sensory needs, mobility needs and people who use assistive technology.

Our website is designed to support participants, families, carers, support workers, providers and community members to access information about Recovery Together, our services and our approach to recovery-oriented support.

Our commitment

We aim to provide a website experience that is clear, respectful, easy to navigate and accessible across different devices, browsers and assistive technologies.

Where possible, we aim to align our website with the Web Content Accessibility Guidelines, commonly known as WCAG, at Level AA. These guidelines help make web content more accessible for people with disability and more usable for everyone.

Accessibility features

We aim to support accessibility by:

using clear and plain language wherever possible
structuring pages with clear headings and logical content order
using readable fonts and sufficient colour contrast
providing meaningful link text
supporting keyboard navigation where possible
using alternative text for important images where appropriate
avoiding unnecessary flashing, moving or distracting content
making information available in formats that are as easy to read and understand as possible
reviewing new website content with accessibility in mind

Known limitations

We are continuing to review and improve the accessibility of our website.

Some parts of the website may not yet be fully accessible. This may include:

older PDF documents or downloadable files
third-party booking, form, payment or embedded tools
some images, graphics or media content
content created or hosted by external websites that we link to
technical limitations within the website platform or plugins we use
Where we identify an accessibility issue, we will make reasonable efforts to fix it or provide the information in another accessible format.

Alternative formats

If you need information from our website in another format, we will do our best to assist.

This may include providing information by email, phone, plain text, larger print, simplified language or another reasonable format depending on your needs.

Feedback and support

We welcome feedback about the accessibility of our website.

If you experience an accessibility barrier on recoverytogether.com.au, or if you need help accessing information, please contact us and tell us:

the page or content you were trying to access
what difficulty you experienced
what device, browser or assistive technology you were using, if relevant
the format or support you need

Contact Recovery Together:

Email: admin@recoverytogether.com.au

Phone: (02) 6837 9477

Website: recoverytogether.com.au

We aim to acknowledge accessibility feedback as soon as reasonably possible and work with you to find a practical solution.

Ongoing improvement

Accessibility is an ongoing process. Recovery Together will continue to review website content, listen to feedback and make improvements over time.

Our goal is for our digital information to reflect the same values that guide our work: dignity, inclusion, choice, collaboration, recovery and respect.