CONNECT:
Psychosocial Conversations
Create safety. Listen with purpose. Support recovery.
CONNECT is an 8-hour professional development course specifically designed for people supporting individuals with psychosocial disability. It provides a practical, evidence-informed communication framework to help you navigate complex conversations with confidence and care.
The CONNECT Framework
The C-O-N-N-E-C-T steps provide a structured approach to communication: Creating Safety, Observing Needs, Navigating Barriers, Notating Strengths, Engaging with Choice, Clarifying Goals, and Timing Responses.
What You Will Learn
- Trauma-informed communication skills
- Recovery-oriented practice foundations
- Strengths-based goal setting techniques
- Practical scenario-based response tools
- Supported decision-making frameworks
Who Should Attend
- Psychosocial Recovery Coaches
- Disability Support Workers
- Support Coordinators
- Peer & Community Workers
- Mental Health & Youth Workers
- Housing & NDIS Provider Staff
Evidence-Informed Practice
Our training is built on recovery-oriented, trauma-informed, and strengths-based foundations. We ensure complete alignment with Australian psychosocial disability practice and NDIS frameworks, giving you tools that are both effective and compliant with industry standards.
CONNECT Practice Toolkit
- Participant Handbook
- Conversation Cue Cards
- Reflection Journals
- Online Resource Access
Practical, Applied Learning
Participants engage in real-world scenarios, practicing responses to situations such as building trust during crisis, facilitating choice in complex environments, and supporting individuals through NDIS transitions.
Course Details
- Duration: 8 hours total
- Training type: Interactive Workshop (Online)
- Assessment: Practical Demonstrations
- Completion: Certificate of Attainment