Life is not a journey we walk alone.
Our Mission
Recovery Together exists to empower people living with psychosocial disability, mental health challenges, disability, neurodivergence, and complex life experiences to build meaningful, self-directed lives within their communities.
Through recovery-oriented, trauma-informed, neurodiversity-affirming and person-centred supports, we walk alongside participants to strengthen hope, choice, connection, wellbeing and independence. We believe every person has the right to define their own recovery, pursue their own goals, and be supported in ways that honour their identity, strengths, culture and lived experience.
Our Vision
A community where every person is valued, included and empowered to live a life of meaning, belonging and possibility.
We envision a future where people experiencing mental health challenges, disability, neurodivergence and social disadvantage are free from stigma and discrimination, have genuine choice and control, and are supported to participate fully in their communities as equal and respected citizens.
Our Values
1. Lived and Living Experience
We value the expertise that comes from lived and living experience of mental health challenges, disability, neurodivergence, recovery, caring and community participation.
Our Commitment
We actively listen to and learn from participants, families, carers and peer workers to shape our services and organisational practice.
Our Impact
Participants experience supports that are authentic, relatable and informed by real-world understanding. Their voices influence the services they receive and contribute to ongoing improvement across our organisation.
2. Diversity, Inclusion and Belonging
We celebrate the diversity of human experiences, identities and communities.
Our Commitment
We are committed to creating safe, affirming and welcoming environments for people of all cultures, backgrounds, sexualities, genders, faiths, abilities and neurotypes. We actively challenge stigma, discrimination and barriers to participation.
Our Impact
Participants feel respected, valued and accepted for who they are. They experience a genuine sense of belonging and can engage in supports without fear of judgement, exclusion or discrimination.
3. Neurodiversity-Affirming Practice
We recognise neurological differences as natural forms of human diversity.
Our Commitment
We focus on strengths, accessibility, sensory safety, communication preferences and individual support needs rather than deficit-based approaches.
Our Impact
Neurodivergent participants experience services that affirm their identity, accommodate their needs and support them to thrive without pressure to mask, change or conform to neurotypical expectations.
4. Personal Recovery and Self-Determination
We believe recovery is a unique and deeply personal journey.
Our Commitment
We honour each person's right to define their own goals, identity, relationships, aspirations and future. We support participants to build hope, exercise choice and control, and create lives that are meaningful to them.
Our Impact
Participants feel empowered to make decisions about their lives and supports, develop confidence in their own abilities, and pursue recovery pathways that reflect their values, strengths and aspirations.
5. Choice, Empowerment and Supported Decision-Making
We uphold every person's right to make informed decisions about their life and supports.
Our Commitment
We provide accessible information, guidance, advocacy and supported decision-making that respects individual preferences, rights and autonomy.
Our Impact
Participants gain confidence to advocate for themselves, exercise choice and control, and make decisions that support their goals, wellbeing and independence.
6. Compassion, Safety and Trauma-Informed Practice
We approach every interaction with empathy, curiosity, respect and understanding.
Our Commitment
We recognise the impact of trauma and prioritise emotional, psychological, cultural and physical safety. We seek to build trust through collaboration, transparency and consistency.
Our Impact
Participants feel safe, heard and respected. They develop trusting relationships that support healing, resilience and recovery.
7. Collaboration and Community Connection
Recovery is strengthened through meaningful relationships and connected communities.
Our Commitment
We work collaboratively with participants, families, carers, peer workers, health professionals and community organisations to create coordinated and effective supports.
Our Impact
Participants experience stronger support networks, more connected services and increased opportunities for social inclusion and community participation.
8. Cultural Safety and Aboriginal Leadership
We acknowledge the continuing strength, resilience and wisdom of Aboriginal and Torres Strait Islander peoples.
Our Commitment
We are committed to culturally safe practice and support self-determined, community-led approaches to social and emotional wellbeing.
Our Impact
Aboriginal and Torres Strait Islander participants experience culturally respectful supports that honour identity, community, culture, Country and healing.
9. Flexibility and Responsiveness
We recognise that recovery, wellbeing and support needs can change over time.
Our Commitment
We adapt our services to respond to changing circumstances, fluctuating mental health, emerging goals and individual preferences.
Our Impact
Participants receive support that remains relevant, responsive and person-centred throughout different stages of their recovery journey.
10. Evidence-Informed and Reflective Practice
We are committed to continuous learning, professional growth and reflective practice.
Our Commitment
We combine research, professional expertise and lived experience knowledge to deliver high-quality, recovery-oriented support.
Our Impact
Participants benefit from contemporary, effective and accountable services that continually evolve to meet emerging evidence, community needs and best-practice standards.
Recovery Together's Commitment Statement
Recovery Together is committed to communicating in ways that promote mental health, wellbeing, recovery, inclusion, cultural safety, and suicide prevention. We strive to ensure all communication is respectful, evidence-informed, person-centred, and focused on empowering individuals and communities to access the support they need to thrive.
1. Make communication about mental health, social and emotional wellbeing, and suicide prevention a priority
Recovery Together places mental health and psychosocial wellbeing at the centre of its services. Through Support Coordination, Psychosocial Recovery Coaching, counselling, education, and community engagement, we actively promote conversations about mental health, recovery, resilience, wellbeing, and suicide prevention. Our communications encourage early help-seeking, reduce stigma, and support individuals to access appropriate services before a crisis occurs.
2. Respect diversity and be guided by people with lived and living experience
Recovery Together adopts a person-centred and recovery-oriented approach that recognises each participant’s unique experiences, strengths, culture, identity, goals, and preferences. We value the voices of people with lived and living experience of mental health challenges and use their feedback to improve our services, communication practices, and support delivery. Participants are empowered to lead decisions about their recovery journey.
3. Listen to and empower Aboriginal and Torres Strait Islander voices
Recovery Together acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we work. We are committed to culturally safe practice by listening to Aboriginal and Torres Strait Islander individuals, families, communities, and organisations. We support self-determination and seek guidance from Indigenous-led approaches that strengthen social and emotional wellbeing while respecting cultural knowledge, connection, and identity.
4. Base communication on clear, consistent, and evidence-informed messages
Recovery Together ensures that information shared with participants, families, carers, and community stakeholders is accurate, evidence-based, and easy to understand. We draw upon current research, best practice frameworks, NDIS guidelines, and mental health recovery principles to provide reliable information that supports informed decision-making and positive outcomes.
5. Use appropriate, respectful, and person-centred communication
All communications by Recovery Together are respectful, inclusive, strengths-based, and free from stigma or discrimination. We use language that promotes dignity, hope, recovery, and empowerment. We tailor communication methods to meet individual needs, including accessibility requirements, literacy levels, cultural considerations, and preferred communication styles.
6. Work together to combine efforts and support change
Recovery Together recognises that effective support requires collaboration. We work alongside participants, families, carers, allied health professionals, community organisations, government services, and other stakeholders to coordinate supports and strengthen outcomes. Through collaborative communication and partnerships, we help create more responsive and integrated support systems.
7. Promote access to appropriate supports and services
Recovery Together actively connects participants with the services, resources, and supports they need to achieve their goals and maintain wellbeing. We provide clear information about available options, facilitate referrals, support informed choice and control, and advocate for access to services that promote recovery, independence, and community participation.